If your travel is affected due to a COVID stay at home or quarantine order and as a result are not able to continue with your hire or tour, you are entitled to a full refund, less a $30 administration fee.
Alternatively, we can postpone and re-book at a later date or offer you a store credit.
We ask that you please give us as much notice as you can but appreciate that this is not possible in every case.
If you are not affected by travel restrictions but decide to cancel anyway, our normal booking conditions apply.
Cancellation of bookings will incur a $30 cancellation fee, if your booking is cancelled less than 48 hours prior, the entire deposit is retained.